How our service can help you
Welcome to the Phoenix Centre. We provide specialist treatment for young people aged between 12-18, with complex eating disorders. Our newly refurbished unit offers 12 inpatient beds including a high dependency room. We also offer day patient and outreach treatment. We are based on the pleasant Ida Darwin hospital grounds in a village called Fulbourn, situated close to the centre of Cambridge. We view eating disorders, particularly anorexia nervosa as chronic illnesses. While recovery is usual, we know this tends to take a long time. We therefore see the goal of treatment at the Phoenix Centre as helping young people improve the degree to which they can control their illness, rather than be controlled by it. This allows for more normal family, social and educational experiences and reduces the risk of young people being lost to mainstream life. We focus on improving motivation for recovery (having things to get better for) and listening and including a young persons own goals is a big part of the way in which we work. In some instances, our goals have to initially be more limited e.g. to save life and restore weight, with the aim of helping the young person to see that more might be possible later. Please take the time to look around our website. We hope that you will find the information you are looking for, but please don't hesitate to call us if you would like further information about our service.
Contact the service
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Phoenix Centre
Block 18
Ida Darwin Hospital
Fulbourn
Cambridge
CB21 5EE
Team Email: cpm-tr.referrals.phoenix@nhs.net Phone Number: 01223 534409 - Business Hours/Visiting Hours: We encourage attendance to the therapeutic programme, therefore visiting hours alter day to day. Please contact the unit if you would like to visit.
Referral Information
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We are now nationally commissioned and accept all referrals that have been agreed with the local SCG commissioner. Referrals must be accompanied by a signed Form 1 referral for access assessment (available to download at the bottom of this page under Further information). Please telephone us first on 01223 534430 to discuss your referral and check bed availability. All telephone referral must then be followed up with a completed NHSE Referral form,
Where to park and are there parking charges?
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Parking on site - no parking charges
Is there access and support for patients and visitors with a disability?
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Yes
How to cancel your appointment
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To cancel your appointment, please contact the team by telephone.
Carers Information
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A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid.
At Cambridgeshire and Peterborough NHS Foundation Trust, we value the often life-long support carers provide and recognise them as equal care partners. We want to offer as much guidance and reassurance as possible, to help you in your caring role. You can find general information and support for adult carers, young carers and parent carers by following this link.
