I would just like to thank all of the staff at Springbank. I am just seeing my daughter again how she used to be for the first time since she was 15, and although I know that is mainly down to her hard work, it is also because of the massive amount of support she has had at Springbank. Well done team!
I can't believe how far I've come in a year, I never thought I would start to enjoy life again.
I am so grateful to you all for getting me through such dark times you saved my life.
I like the way you can personalise your room.
I like the way staff are very flexible and go out of their way to meet patient needs.
The staff are approachable and if you don't approach them, they'll approach you.
They (staff) don't give up on you no matter how hard you try to push them away.
Amazing, they're (staff) really, really cool. I've lied my way through since I was 14. This is the only hospital where I've told the truth. We all support each other like one big family.
If there's a problem that affects one person, or everyone, or even if it doesn't affect anyone, we talk about it. We support each other.
I have been busy writing goodbye letters to everybody. I have really enjoyed thinking about good times and what has and hasn't helped. I don't think it was the therapy as much as it was that staff would never shout or get angry with me. No matter what I did it felt like the only person I was actually hurting was myself. Before my problems had got worse in hospital because the staff would seem so annoyed when I self harmed. If I self harmed on Spring bank no one ever treated me any different, I got it dealt with and then I could just carry on, there were no horrible consequences so I would have less urges to harm myself after I had done it that once. I remember being given quite a few chances and I believe if Jorge hadn't given me that last chance then nothing would have changed, and I would probably be in hospital somewhere else.
"Springbank has changed my life. I won’t lie, I didn’t love every second of it. Naturally there were some really bad days. But with the support of the amazing staff, I got through every single one of them. I found the DBT programme invaluable. It really helps to learn how to put the breaks on."
"Springbank is transforming me. Very gradually and very painfully. Springbank has taught me not to despise life but to love it. I do not wish to miss a second of this - this beautiful life."
"At first I felt like you may feel now. Hopeless. But Springbank has genuinely changed my life for the better and I am beyond grateful to all the incredible staff that turn our lives around. Trust the process, it will be tough but I’m telling you, it will be worth it"
"Coming to Springbank was tough, I’m not going to lie. It was hard making that change and deciding that I wanted to be committed to recovery. It took me a while to grasp the meaning of being here and know that I was safe and supported. I learnt ways to control my urges and to be safer. I feel the most ready I have ever been for going out and living a meaningful life. I’m happy my journey has come to Springbank as I’m sure most of the other patients are too. So thank you!"
"Springbank is a fantastic opportunity to help you to work towards recovery. I’m not gonna lie it’s hard work and there will be points where you question your ability. But, honestly , it is so so worth the effort you put into it. I was stuck in my journey and thought there was no hope. Springbank has shown me I can get through even my toughest times. It’s so worth it, keep growing, keep going."
As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.